5 Tips for Navigating Confrontational Conversations

In his article, “Don’t Shirk the Dirty Work,” (Enrichment Journal, Fall 2011), Pastor Glenn Reynolds says, “The best leaders do not delay or duck the difficult; instead they confront problems directly and quickly. The most challenging question is often what to confront and what to leave alone.”

One of the temptations leaders face is to put off a necessary conversation of which they fear the outcome. I’ve come to the conclusion that any leader who takes delight in confrontation may need some help. No healthy leader enjoys having to confront someone or engage in a tense conversation. But no leader escapes the need for such talks on occasion.

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